To place an order, click on the Shop tab in the menu to browse all available products. Select the item you’d like to purchase and follow the prompts to customize your order (if applicable). Once you’ve finished customizing, proceed to checkout to enter your shipping details and payment information. After completing these steps, your order will be successfully submitted.

All orders are made based on your provided due date. For example, if you place an order on January 1 with a due date of February 10, your order will be completed and delivered by that date—typically arriving the week before or sooner. We ensure all orders are shipped in time to meet your requested due date.

Brown paper banners are carefully wrapped in plastic and shipped in a box for protection. Canvases and jean jackets are wrapped in plastic and bubble wrap, then shipped in a protective shipping bag. All orders are shipped via UPS Ground and are marked as fragile to ensure safe delivery.

Yes! When placing your order, click the Customize button to share your design ideas. If you’d like to include photos for inspiration, you can email them to addisonoriginals@gmail.com after completing your order.

If your order arrives damaged, please email addisonoriginals@gmail.com with photos of the damage. Once reviewed, you may be eligible for a refund of the original order price (excluding shipping) if the damage is confirmed. Alternatively, your order can be remade with the same design at no additional cost, aside from shipping fees.